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• Updating the mobile app
  • iOS instructions
  • Android instructions

It's important to keep the app up to date as we release bug fixes and new features regularly. We recommend updating as soon as possible when the app informs you a new version is available. Usually your phone takes care of this automatically, when it's charging overnight. However, we may release patches during the day for urgent issues, or your device may not automatically update apps. Follow this guide to update the app:

iOS

1. Open the App Store.
2. Tap your profile picture icon at the top right of the screen.
3. Scroll down until you see Channelup, and tap Update.

For further information please refer to Apple Support article HT202180: How to manually update apps on your Apple device.

Android

1. Open the Play Store app.
2. Tap the menu icon, then My apps & games.
3. Scroll down until you see Channelup, and tap Update.

For further information please refer to Google Play Help article 113412: Update your Android apps.