The process of resolving a scan of a missing product is dependent on the selected scanning mode.

Quick Scan Mode

When scanning in quick scan mode the following popup will be shown when an unknow product is scanned. You can continue scanning products and will be given the opportunity to review and update the unknown product.

All unknown products will be listed at the top of the review page and will need to be resolved otherwise you will not be able to submit.

Tapping on an unknown product will bring up the resolution prompt.

Normal Scan Mode

In normal scan mode the resolution prompt will be displayed immediately after scanning an unknown product.

Resolve unknown product

There are two options to resolve an unknown product; lookup existing products and create new product.

Product Lookup

Lookup products from your inventory and tap and confirm the product to add to the scanned products list.

Create new product

If you are unable to find the product in your inventory, you can create a new product by simply adding the product name.